Shocking IT Outage: How Delhi, Mumbai, and Bengaluru Airports are Triumphantly Functioning Again
Airports across India are still dealing with the fallout from a massive Microsoft outage, although the situation has largely improved since yesterday. At Delhi’s Indira Gandhi International Airport (IGI), passengers at Terminal 3 reported some improvements today, but issues persist. Automated baggage and check-in machines were non-functional yesterday, causing long queues outside Gate No. 5. While many can print boarding passes today, international passengers still face challenges, with some receiving manual passes.
The Digi Yatra machines at Gates 1-3 remain down, requiring manual entry. Display boards showing crucial information are now operational, but officials state the system has yet to fully recover.
Mumbai’s Chhatrapati Shivaji Maharaj International Airport is faring better, though operations are still affected. Two flights were cancelled this morning, and several international flights rescheduled. IndiGo warns of potential cancellations today but is optimistic about smoother operations as the Microsoft issue has not recurred.
The global outage stemmed from an update by cybersecurity firm CrowdStrike, disrupting Microsoft’s Windows systems worldwide. In India, airline check-in systems crashed, leading to delays and cancellations of dozens of flights. IndiGo alone cancelled nearly 200 flights. Manual procedures significantly slowed the process.
The Indian financial sector experienced minor disruptions at around ten banks and non-banking financial companies, now largely resolved, according to the Reserve Bank of India. However, airports from Chennai to Delhi saw severe impacts, with passengers facing long queues due to unavailable web check-in services and manual ticketing.
Airlines like IndiGo, Akasa Air, Vistara, and Air India acknowledged the issues via social media. Handwritten boarding passes and manual check-in processes extended wait times to 30-40 minutes per person.
Bengaluru and Chennai airports were also significantly affected. Bengaluru’s Kempegowda International Airport has resumed normal operations, though slight congestion remains. Hyderabad’s Rajiv Gandhi International Airport cancelled 23 flights.
Union Civil Aviation Minister Rammohan Naidu assured that the situation is being managed using manual methods. Minister for Information Technology Ashwini Vaishnaw confirmed the issue’s resolution. Systems at airports began normalizing from 3 am today, with full resolution expected by noon. CrowdStrike attributed the problem to a defect in a content update, not a cyberattack.
Original Story https://www.ndtv.com/india-news/microsoft-outage-delhi-airport-the-situation-at-delhi-mumbai-airports-day-after-global-it-outage-6145653/amp/1
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