Upstox Securities Pvt. Ltd. is a registered entity with SEBI under Registration No. INZ000315837 and operates with a NSE Trading Member Code of 13942 and a BSE Trading Member Code of 6155. It is located at 809, New Delhi House, Barakhamba Road, Connaught Place, New Delhi – 110001. The company’s Compliance Officer is Mr. Kapil Jaikalyani, who can be reached at (022) 24229920 or via email at compliance@upstox.com. RKSV Commodities India Pvt. Ltd. is associated with Upstox and holds a SEBI Registration No. INZ000015837 along with an MCX Trading Member Code of 46510. Its registered address is also at New Delhi House, Connaught Place, and correspondence is managed from 30th Floor, Sunshine Tower, Senapati Bapat Marg, Dadar (West), Mumbai – 400013. For complaints, clients may contact complaints@upstox.com or complaints.mcx@upstox.com.
To file a complaint, users can register on the SEBI SCORES portal, which requires basic information including Name, PAN, Address, Mobile Number, and Email ID. This platform ensures effective communication and quick resolution of grievances. Before making investments, it is crucial to thoroughly read the Risk Disclosure Document and understand the Terms of Use and Privacy Policy.
Investments in securities are always associated with market risks, and prospective investors must read all related documentation carefully. Notably, brokerage fees will not exceed the limits set by SEBI. In terms of derivatives, a significant risk is highlighted: about 90% of individual traders in equity Futures and Options have reported net losses, with average losses reaching nearly ₹50,000. Additionally, traders who incurred losses also faced transaction costs averaging 28% of their net losses. Those making profits experienced transaction costs of 15% to 50% of their earnings.
While mutual funds may offer potential gains, they are not to be viewed as guaranteed advice. Investors are discouraged from engaging in unauthorized investment schemes and from sharing trading credentials over unsecured platforms like WhatsApp or social media. Practices like trading in derivatives without adequate knowledge can lead to potentially significant losses.
Investors are urged to read and understand the Advisory Guidelines for Investors provided by the exchanges and familiarize themselves with KYC regulations to avoid complications. Updating mobile numbers with depository participants is vital in preventing unauthorized transactions in Demat accounts, with alerts coming directly from CDSL. KYC completion is a one-time requirement when dealing with securities markets, making it easier for clients to shift intermediaries without redundant processes.
Investors should not need to write checks when subscribing to IPOs. Instead, they can authorize their banks to make payments directly upon allotment. Brokers can only accept securities as margins through pledges. Furthermore, SEBI has introduced an Online Dispute Resolution Portal, which enhances the process of resolving disputes in the Indian securities market, facilitating online arbitration and benefitting both investors and listed companies.
Original Source: https://upstox.com/news/market-news/stocks/nalco-hindustan-copper-vedanta-metal-stocks-crash-on-january-30-nifty-metal-index-plunges-5-here-is-why/article-188572/
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Publish Date: 2026-01-30 11:04:00
