
Revolutionizing Access: How Technology Brings Legal Aid to Your Doorstep
Using technology “thoughtfully and inclusively” has the potential to bridge the ongoing gaps in India’s justice system, according to Supreme Court Justice Surya Kant. Speaking at the Justice RC Lahoti Memorial Lecture at Manav Rachna University in Faridabad, he emphasized that while technology can enhance access to justice, it cannot replace the essential human element, stating that “the heart of justice must remain human.”
Justice Kant addressed the theme “Bridging the Gap: Reimagining Legal Aid in the Digital Age for Inclusive Justice in India.” He noted that with the right vision and appropriate safeguards, technology can eliminate geographical barriers, democratize legal awareness, and deliver legal aid directly to citizens. However, despite significant technological advancements, he pointed out that “access to justice remains largely analogue.” While courts and laws are increasingly digitized, quality legal aid has yet to reach those at the grassroots level. He referred to the digital divide as the “new face of inequality.”
Highlighting the importance of inclusivity, Justice Kant stressed the necessity to cater to linguistic and cultural minorities. He advocated for digital platforms that are not only multilingual but also culturally sensitive. He argued that when citizens see their own experiences, customs, and perspectives represented in legal education, it fosters genuine engagement and trust in the justice system.
Justice Kant also proposed the establishment of virtual Lok Adalats using secure video technologies, though he cautioned that “the excitement of technology must be tempered with restraint” due to the very real digital divide. He asserted that no technology is neutral and that the systems developed must reflect ethical principles. “As we digitize legal aid, we must design systems with built-in ethics. Privacy must be paramount,” he stated.
He further emphasized the need for artificial intelligence algorithms to be designed in a way that they flag, rather than worsen, societal biases. Justice Kant insisted that privacy by design, user consent, and continuous public oversight should be integral to digital legal solutions, ensuring that the pursuit of justice does not compromise citizens’ security or dignity.
Original Source: https://indianexpress.com/article/india/technology-can-bring-legal-aid-to-doorstep-sc-judge-10166161/
Category: India
Tags:
Publish Date: 2025-08-02 23:16:00

